BEDNEST DELIVERY POLICYPlease note that responsibility for access lies with the customer. Please check all dimensions for the products you are ordering using our size guid and ensure that access is possible. While we will always try to help you find a solution, we are unable to refund or return products that cannot be delivered due to access issues.
Collection of Information
In order to use the BedNest website we may require information from you - this is to provide the best service possible. All correspondence may also be collected and stored, particularly regarding sales, support and accounts, including Email. Any information collected by BedNest is collected via correspondence from you or your company. This may be via the phone, Email, mail or fax or directly through the website.
Use of Collection of Information
Any details collected from BedNest customers is required in order to provide you with our products and/or services and also with a high level of customer service. Correspondence is recorded in order to provide service references and to assist in staff development.
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When credit card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete credit card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our website you can Email us at firstname.lastname@example.org.
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by Emailing us at email@example.com.
If you purchase a product from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email and postal address) and financial information (such as credit card number, expiration date etc). We use this information for billing purposes and to fulfill your order. If we have trouble processing your order, we will use this information to contact you.
BedNest uses personally identifiable information for essential communication such as Emails, accounts information and also critical service details. We may also use this information for other purposes, including promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request removal from any mailing lists by Emailing us at firstname.lastname@example.org.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether to share your information with that party.
BedNest may, at its discretion, use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.
BedNest does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
Links on the BedNest site to external entities are not covered within this policy. The terms and conditions set out in this statement cover only the domain name of BedNest.com.au.
BEDNEST SECURITY POLICY
BedNest uses the eWAY payment gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.
All online credit card transactions performed on this site using the eWAY payment gateway are secured payments
Payments are fully automated with an immediate response
Your complete credit card number cannot be viewed by BedNest or any outside party
All transactions are performed under 128 Bit SSL Certificate
All transaction data is encrypted for storage within eWAY's bank-grade data centre, further protecting your credit card data
eWAY is an authorised third party processor for all the major Australian banks
eWAY at no time touches your funds: all monies are directly transferred from your credit card to the merchant account held by BedNest
For more information about eWAY and online transactions, please visit www.eway.com.au.
Please note that an EFT option is also available to BedNest customers who do not hold credit cards or prefer not to use them online.
Please note that the currency of transaction on the BedNest website is Australian dollars only.